Solving Conflicts Big and Small
"Conflict Identification and Resolution Skills For Work and Home"
Length/Product Type
4 Hour Module
Targeted Audience
Administrative Managers and Employees
Description
Wouldn’t life be grand if everyone got along at all times? Unfortunately, whether at home or in an office, conflicts will arise and knowing how to resolve them is a skill worth having. Administrators who learn this interpersonal skill will have mastered the basics of getting things done through peers and colleagues.
Objectives
How to recognize when it is time to deal with a simmering conflict
Three approaches to conflict resolution
With this product you will receive
Recommended Supplemental Materials
Facilitator Instructions - to help you prepare for and facilitate each section of a course or customize and implement a template.
Training Products - A complete set of training materials rich with course training content and packaged into a single source file (PowerPoint) for ease of use. These materials include: Facilitator Guide, Participant Guide and Training Slides
Template Products - All template products come with training content, layout structure and/or frameworks in a sprcific training content area. You may customize with company information. Training content and layout is designed in PowerPoint, Word and/or Excel .
All materials to effectively deliver/use this product are included with your purchase.