Conflict Management

4 Hour Module

Employees, Supervisors, Managers, Directors and Executives

Conflict pervades our daily lives with over 20% of time spent at work dealing with conflict. With quality initiatives prevalent in our organization and, global task forces and committees becoming the approach for decision-making and problem solving, we are being called upon to deal with an increasingly broad range of people from other teams, departments and locations. The purpose of this course is to help participants manage conflict to create a positive interaction and produce better results.